Start with a guest milestone
Choose from supported triggers such as booking confirmation, check-in, waiver completion, a captured lead or rental return. Define which moment should start the workflow.
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Keep in touch. Without keeping a reminder.
Build repeatable guest journeys with triggers, timing and messages, then review and activate the workflows that fit your business.
See Marketing automations in actionMarketing automations
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We’ll curate a real, tenant-safe view of this workflow.Connected to the
rest of your business.
- Configurable triggers and timing
- Reusable messaging workflows
- Activation controls and execution history
Explore this workflow with our team and see how it fits the way your business operates.
Build the follow-up once. Give it a clear reason to run.
A booking, a completed waiver or a returned rental can be the beginning of the next useful message. Configure workflows around real guest milestones instead of keeping every follow-up on someone’s to-do list.
Design the next few steps
Add waits, emails, texts, team notifications and contact tags. Use an audience condition when the next action should apply only to a particular segment.
Publish deliberately and monitor progress
Prepare the required messages and configuration before activation. Review workflow enrollments to see whether guests are waiting, completed or need attention, and pause a workflow when plans change.
A few things
worth knowing.
Will automations start messaging every guest automatically?
No. Workflows need a configured trigger, valid steps and activation. Sending also depends on the relevant channel setup and delivery eligibility.
Can a workflow notify our staff rather than a guest?
Yes. Team notifications and contact-tag changes are supported steps alongside email and SMS.
Your next chapter.
A lot less busywork.
Let’s walk through what EMBRK.AI could look like for your business.