Choose the audience deliberately
Use contacts and segments to shape the recipients, then review the audience before sending. Keep unsubscribe and suppression handling part of the delivery process.
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Give past guests a reason to come back.
Build audiences, send campaigns and follow delivery results inside the platform that holds your guest relationships.
See Email & SMS marketing in actionEmail & SMS marketing
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We’ll curate a real, tenant-safe view of this workflow.Connected to the
rest of your business.
- Audience selection and campaign creation
- Email and SMS campaigns
- Delivery, open and bounce reporting
Explore this workflow with our team and see how it fits the way your business operates.
Your next campaign starts with the guests you already know.
Build email campaigns around the customer records and booking relationships already in your reservation platform. Give the team a way to create, send and understand a campaign without rebuilding its audience elsewhere.
Make the message your own
Use the email design tools and saved templates to create a seasonal offer, a new experience announcement or a reason to come back. Configure the sending domain before putting email campaigns to work. For an SMS campaign, write a concise offer or announcement and choose an eligible audience with permission to receive marketing texts.
See what happened after send
Campaign reports distinguish delivery, bounces, failures, recorded opens, clicks and unsubscribes. Recipient-level detail helps the team investigate a send rather than relying on a single sent badge.
A few things
worth knowing.
Is email marketing built into the platform?
Yes. Contact audiences, campaign design, broadcast delivery and reporting are available together. The right fit depends on the campaign features and integrations your team uses today.
Does an open mean a guest read the email?
Not necessarily. Open tracking records a tracking signal, which email privacy features can affect. Use delivery and click reporting alongside opens when assessing a campaign.
Your next chapter.
A lot less busywork.
Let’s walk through what EMBRK.AI could look like for your business.